C O M M U N I T Y G U I D E
Los Angeles County Third District Services for
The San Fernando Valley
Assembled by Los Angeles County
Supervisor Zev Yaroslavsky
For further assistance contact:
Supervisor Yaroslavsky’s
Van Nuys Field Office
14340 Sylvan Street, Suite A
Van Nuys, CA 91401
(818) 901-3831
Fax: (818) 997-8196
or
Calabasas Field Office
26600 Agoura Road, Suite 100
Calabasas, CA 91302
(818) 880-9416
Fax: 818 880-9346
Website: http://zev.lacounty.gov
E-mail: zev@bos.lacounty.gov
COMMUNITY SERVICES
L.A. County Website:
http://lacounty.info/quick_links.htm http://bos.co.la.ca.us
*CALL 2-1-1 INFO LINE – 24 HOURS 7 DAYS
L.A. County Operator: (818) 407-0959
(L.A. County operator will transfer your calls to County departments outside your area code)
Access Services
Transportation for individuals who cannot board, ride, or access regular bus or train service………………………................…………………...…………….....................….........(800) 827-0829
Air Quality
South Coast Air Quality Management District
- Asbestos & General Information…………...........….............…...........……............*(909) 396-3600
- Complaints – Air Quality Info & Smoking Vehicles.........….................…............(800) CUT-SMOG
Website: http://www.aqmd.gov/smog
Assessment Appeals Board
Assessor’s Office
- Public Information identifies ownership, values all property....................................*(213) 974-3211
- Property Information Line ………………………………….....................……..........1-(888) 807-2111
- Sylmar Office - 13800 Balboa Blvd..…………………….….............…........…..........(818) 833-6000
- Van Nuys Office - 14340 Sylvan St. (M-F 8:30 – 4:30)...…............….....................(818) 901-3455
Website: http://assessor.co.la.ca.us
Adult Protection Services
- Adult abuse or neglect………………………………………....………………............1-(888) 202-4248
- Hotline (after 5pm and weekends)…………………………......………………..............(800) 992-1660
Agricultural Commissioner/Weights & Measures
- Scanner overcharge or weight scale information……………........…………...............(800) 665-2900
Baby Safe
- Haven Hotline- Surrender newborns safely at any county hospital or fire station....1-(877) 222-9723
http://babysafela.org/
Children and Family Services, Department of
- General information – 425 Shatto Pl., Los Angeles…..….......................…...........*(213) 351-5602
- Child Abuse Hotline………………………………………...…....................….............(800) 540-4000
- Family Services – 12020 Chandler Blvd.,North Hollywood......................................(818) 755-5900
- Foster Parent/Adoption Recruitment Hotline………………....................…...........1-(888) 811-1121 TDD……………………………………………………………..........................…..........(800) 272-6699
- Foster Care Hotline- www.adoptuskids.org/states/lacounty/...................................(800) 697-4444
Website: http://dcfs.co.la.ca.us/
Children’s Medical (CCS) and Health Services (CHDP)
Medical care for children to age 21 with chronic illnesses or physical disabilities
- CCS – 9320 Telstar Ave. #226, El Monte.....…………….......................……...........(800) 288-4584
- Child Health & Disabilities Prevention (CHDP), #120-15…........................…..........(800) 993-2437
- SFV Referral for Medical Check..........................................................................(818) 834-3380
Child Support Services Department
Enforces child and spousal support orders. Operators are available from 6:30 a.m - 8 p.m M.-F,
8am - 12 noon on Sat................................……………………………………………............(800) 615-8858
- Encino – 15531 Ventura Blvd., for appointments……….......................……............(818) 386-6033
- Family Law Facilitator – 6230 Sylmar Ave #212A, Van Nuys….............……...........(818) 374-7108
- Family Law Facilitator – 900 Third St. #1026, San Fernando….................…..........(818) 898-2606
- Collecting Payments.........................................................................................(323) 890-9800
New Website: http://childsupport.co.la.ca.us/
Community Development Commission
- LA County Housing Authority – Section 8 rent subsidy application.........................(800) 731-4663
- Housing Grants & Loan Programs.......................................... (323) 890-7244.......(323) 890-7239
Consumer Affairs
Investigates complaints related to consumer problems in the marketplace.
- Van Nuys – 14340 Sylvan St., Ste. B…...............................................................(818) 901-3829
- General Information & Complaints………….…………….....................……............*(213) 974-1452
- Real Estate Fraud………………………………………........................……..............(800) 973-3370
- Small Claims ............................................................…….....…........................*(213) 974-9759
- Consumer Protection Services............................................................................(800) 593-8222
Website: http://consumer-affairs.co.la.ca.us
Coroner - 24-hour Information…....................................................*(323) 343-0512 or *(323) 343-0714
Website: http://coroner.co.la.ca.us
Domestic Violence - 24 hour Hotline….…………….....…..................…......…...............(800) 978-3600
Drug Abuse Information/Referral…………............................……….…..................……(800) 564-6600
Environmental Health
Rodent, cockroaches and insect problems at rental properties. Food poison or restaurant inspections.
- Environmental Health Hotline…………..…….............................….........................(888) 700-9995
- San Fernando Valley (Restaurant/Food)……...........................…(661) 254-9560 & (818) 902-4460
- San Fernando Valley (Rodent) ………….…….......…...............…......…….........…..(818) 902-4470
- Vendors & Food Vehicle Inspection information & complaints...............................*(626) 430-5500
- Food Safety Information......................................................................................(888) 700-9995
Website: http://www.lawestvector.org http://www.ladhs.org/ http://www.lapublichealth.org/
Graffiti Removal
Department of Public Works – 24 hours
For information regarding graffiti removal services within Los Angeles County.
- Hotline……………………………..………………...…….….......….......................…..(800) 675-4357
- WE-TIP – Report graffiti vandalism in progress………....…............................……(800) 78-CRIME
Website: http://www.4tagla.com/
Hazardous Waste/Spills – 24 hours
- Report illegal dumping into storm drains…..……....………..............................…….(800) 303-0003
- Hotline - Round up recycling programs/Waste Collection..................................1-(888) CLEAN-LA
- Automotive Fluid Recycling………....…………………………..............................….(800) 238-0173
Website: http://www.888cleanla.com/
Health Care Centers
Ability to Pay Plan (ATP) Health Care is provided regardless of your financial status.
Medicare and Medi-Cal coverage accepted...............................................................……(800) 475-5550
- Mid-Valley Care – 7515 Van Nuys Blvd. (M-F 8-8:30, Sat 8-4:30)...........................(818) 947-4000
- Pacoima – 13300 Van Nuys Blvd. (M-F 8-5)...…….……….........….........................(818) 896-1903
- San Fernando – 1212 Pico St. (M-F 8-5)….………..……................................…….(818) 837-6969
- El Proyecto del Barrio...8902 Woodman, Arleta....................................................(818) 830-7033
- Mission City Network- 15206 Parthenia St. Noah Hills...........................................(818) 895-3100
- Northeast Valley Health Corp. - 1600 San Fernando..............................................(818) 365-8086
- Valley Community Clinic, 6201 Coldwater Cyn.....................................................(818) 763-8836
Website: http://www.ladhs.org/
Health Services/Education:
To protect the public from environmental hazards and the risk of communicable diseases……………………....……………………………...................…...........…….(800) 427-8700
- Acute Communicable Disease Control….……………….............................…….…*(213) 240-7941
- AIDS/HIV information………………....……..………………...................…..........….*(213) 351-8000
- AIDS Information Hotline……………………………………...................….....………..(800) 367-2437
- Alcohol/Drug Problems Information………...……………...................…............……(800) 564-6600
- Flu Season Hotline ...........................................................................................(800) 427-8700
- Free or Low Cost Health Insurance & Medi-Cal Hotline…....................................1-(877) 597-4777
- Health Plan – Free to eligible Medi-Cal members………….......................…...........(818) 364-3559
- Immunization Program…………………………….......…............................………..*(213) 351-7800
- Lead Poisoning Prevention……………………..……..……........................….……..(800) LA-4LEAD
- Sexually Transmitted & HIV Hotline….………...………….......................….....…....(800) 758-0880
Website: http://www.ladhs.org/ E-mail: aids@ladhs.org
Homeless Shelter and Emergency Food....................................................................(800) 548-6047
- LA Family Housing Corp. 7843 Lankershim Blvd. North Hollywood.........................(818) 982-4091
Hospital - Los AngelesCounty – 24 Hour Medical/Emergency Services
In-Home Support Services (IHSS)
- Home care for the elderly and or the disabled (Request Application)....................1-(888) 944-4477
Website: http://ladpss.org/
Job Hotline
- Information on open job listings in La County Depts. 24hr......................................(800) 970-5478
Library Services – CountyLibraries
- Public Information office…………………….....…...….……......……..................…...*(562) 940-8462
- San Fernando – 217 N. Maclay Ave….………........…......……….................…..…..(818) 365-6928
Website: http://www.colapublib.org/ Legal Services (Free)
- San Fernando Valley Legal Services, 13327 Van Nuys Bl. Pacoima…....................(818) 896-5211
- Van Nuys Self-Help Legal Access Center, 14400 Delano St., Van Nuys...................... (no phone)
Mental Health, Department of
Services available to severe and or chronically mentally ill who cannot obtain care in the private sector…...........................……………………....……………….................…................….*(213) 738-4601
- Mental Health Hotline 24/7..……………………….……......…..................................(800) 854-7771
- Valley Youth Family Ctr. 14624 Sherman Way, Van Nuys.....................................(818) 908-4990
- SFV Mental Health Office 10605 Balboa, Granada Hills.........................................(818) 832 2400
Public Social Services, Department of
Financial and employment assistance, food stamps, Medi-Cal, Cal-Works.
- Information line.........................…....……………………...……......................……..(800) 339-6993
- East Valley Office – 14545 Lanark St., Panorama City…..............................……..(818) 901-4101
- West Valley Office – 21415 Plummer St., Chatsworth...…….............................….(818) 718-5217
- General Relief (GR) – 12847 Arroyo St., Sylmar…...….....…..................................(818) 837-2140
- Public Info Help Line........................................................................................1-(877) 481-1044
- Welfare Fraud WE-TIP Hotline..….……………………….................................…….(800) 873-7283
- In-Home Support Services – home care for elderly, disabled................................1-(888) 944-4477
- Healthy Families and Medical Info.......................................................................(800) 880-5305
Website: http://www.ladpss.org
Public Transportation
- Personalized bus routes/schedules, rail and ride share information.....................(800) COMMUTE MetroLink……………....………………………........…......…….......................... …..(800) 371-LINK
- Customer Relations……………………………………………..…...............................(800) 464-2111
- Hearing Impaired……………………………………...…….......….....................…..…(800) 698-4TDD
Websites: http://www.mta.net http://www.metrolinktrains.com
Public Works, Department of – 7 a.m - 4:30 p.m M– F
- County Flood & Road Construction projects…...…………..…............................…*(626) 458-3118
- Flood Control/storm drains repair, report debris inside basins.................................(818) 896-0594
- Illegal dumping, or recycling household items……………….................................1-(888) 253-2652
Website: http://ladpw.org/
Registrar Recorder/County Clerk – 8:30 a.m – 4:30 p.m M– F
Birth, death, marriage records, marriage ceremonies/license, real estate recording, notary oaths, and dissemination of voter information
- Van Nuys Office: 14340 Sylvan St., Van Nuys……...............……....................…..(818) 374-7181
- General Information…………………………………................…….......................….(800) 815-2666
- Information – Bilingual………………........................................…................…......(800) 201-8999
- Norwalk Office 1200 Imperial Hwy..................................................................... *(562) 462-2137
- Real Estate Searches and Record Copies..........................................................*(562) 462 2133
Websites: http://regrec.co.la.ca.us
Registering to Vote
You may register to vote if you are a citizen of the United States, will be at least 18 years of age at the time of the next election.
- Absentee Ballots………………………………………….................................……..*(562) 466-1323
- Election Information and Polling Locations.…………......…...........................…….*(562) 466-1310
- Voter Registration – 24 hour service - Multilingual……................................……..(800) 481-VOTE
- Register to Vote................................................................................................(800) 815 2666
Website: http://www.lavote.net
Senior Citizens Services
Department of Community & Senior Services
- Information and Assistance……….....………..………………..........................….....(800) 510-2020
- Adult Protection Services….…………....……………………....…............................*(213) 738-3134
- Elder Abuse Hotline – 24 hours, 7 days a week…….............…..........................1-(877) 477-3646
- Health Department Referral Services……………….....……............................….….(800) 427-8700
- Northridge Wilkinson Multipurpose Senior Ctr.- 8956 Van Alden............................ (818) 756-7741
- Connections - Nursing Home Referrals………………………………..........................(800) 330-5993
- Senior Training & Employment Services………...……....…......…......................…*(213) 738-2631
- San Fernando Service Ctr. - 7555 Van Nuys Blvd..............…............................….(818) 901-3501
- Bernardi Senior Ctr. - 6514 Sylmar Ave., Van Nuys.….....................................…..(818) 781-1101
- Alice Broadous Duncan Senior Ctr.11300 Glenoaks Blvd, Pacoima........................(818) 834-6100
- East Valley Senior Ctr., 5000 Colfax Ave, North Hollywood....…….....................….(818) 766-5165
- One Generation Senior – 18255 Victory Blvd. Reseda...........................................(818) 705 2345
Website: http://dcss.co.la.ca.us
Sheriff’s Department
County Jail/Custody Division
- General Info on Inmates......…...................…………........…....…….................….*(213) 473-6080
- Ombudsman – complaints involving Sheriff’s Dept……..............…..................…….(800) 801-0030
- Parking Tickets w/ Sheriff’s Dept.........................................................................(800) 782-3868
- Malibu/Lost Hills, 27050 Agoura Rd.....................................................................(818) 878-1808
Website: http://www.lasd.org
Superior Court
- Northwest District – 6230 Sylmar Ave., Van Nuys, Family Law Facilitator to assist parties with child/spousal support..………............………......….........................................….*(213) 974-5004
- Public Information – Traffic, Civil, Criminal...........................................................*(213) 623-6533
- Juror Services Telephone Center………………….………..…...............................…(800) 778-5879
- Jury Summons information………………………….…….…...........................…..…*(213) 974-5332
- Jury TDD........................................................................................................1-(888) 354-0441
- Small Claims Court - 6230 Sylmar Ave. Van Nuys................................................(818) 374-2901
Websites: http://www.lasuperiorcourt.org/
Treasurer & Tax Collector
Recorded property tax information will also record requests for substitute tax bills
- Property Tax Information..……..……....………..……..…….................….......……..*(213) 974-2111
- Property Tax - Automation………..……..............……...…..................…......……1-(888) 807-2111
- To pay property taxes electronically with credit cards.........................................1-(888) 473-0835
- Senior Citizen Tax postponement……………………......…..........................……...*(213) 974-7222
- Tax Liens.........................................................................................................*(213) 893 7935
- Liens on real property & Auction........................................................................*(213) 974-2045
Website: http://ttax.co.la.ca.us/default.htm
West Nile Virus Hotline (Report dead birds)………………………...….................……….1-(877) 968-2473
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